Job Description:

The ideal candidate will be performing administrative duties, such as answering phones and greeting patients to clinical duties including taking medical histories and assisting providers during examinations. In addition, the role requires an individual with exceptional customer service skills and phone etiquette, who is self-motivated, caring and compassionate with a positive attitude and has the desire to learn and grown with our team.

Minimum 1+ year experience in a dermatology clinic. Chinese (Cantonese/Mandarin) speaker highly preferred.

Excellent opportunity for Pre-health (med students, PA, RN) to gain exposure in dermatology (medical/surgical/aesthetics).

Responsibilities include, but are not limited to:

Greet patients upon first entry to lobby and conduct check-in procedures
Assist in answering incoming calls, making in-office appointments, and answering general patient questions.
Walk patients to exam rooms, obtain patient information, and document in patient's chart
Assist providers in exam rooms
Provide instructions to patients as directed by providers
Maintain exam rooms by stocking appropriate supplies and cleaning/sterilizing as necessary
Take telephone messages and provide feedback and answers to patient, provider, and the pharmacy as needed
Triage and process messages from patients and front office staff to providers
Maintain all logs and required checks (i.e., refrigerator temperatures, expired medications)
All other responsibilities assigned by providers or practice administrator

Qualifications:

Education

BA/BS Degree required, preferably in a scientific, health related, or business administration program or equivalent combination of education plus work experience.

Experience

At minimum, one (1) year in a Medical Assistant position or directly related field.
Knowledge of medical terminology
Bilingual in Chinese (Mandarin/Cantonese) or Spanish preferred
Detail-oriented and meticulous in all aspects of work
Strong follow-through skills and ability to proactively identify and solve problems; demonstrated initiative is imperative
Must have professional demeanor and strong communication skills
Ability to work well independently as well as in team environment
Strong interpersonal, customer service, and multi-tasking skills are critical
Must be proficient in Microsoft Office Word and Excel, electronic health systems and databases used in medical practices, or have a willingness to learn and demonstrate proficiency within six months of hire
Ability to be flexible, organized, detail-oriented and tenacious in follow-through
Possess the ability to work well under pressure, multi-task and manage deadlines with room for advancement.

Application:

Please send a current CV, photograph and 2 professional references

About Us

Dr. Derek Ho founded Bespoke Dermatology & Aesthetics with the goal of providing premier dermatological and aesthetic care for his patients.

Derek Ho, MD, FAAD is a board-certified dermatologist with a fellowship in clinical research. Dr. Ho has since published more than 30 indexed and peer-reviewed dermatology manuscripts and given podium presentations at dermatology conferences both nationally and internationally. Dr. Ho practices evidence-based medicine and utilizes a personalized, precision treatment approach for each patient. Dr. Ho is bilingual, speaking Chinese and English.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
On-the-job training
Opportunities for advancement
Paid time off
Professional development assistance
Vision insurance

Experience:

Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)

Work Location: In person

Bespoke Dermatology & Aesthetics

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