Training Manager

Shoah Foundation Countering Antisemitism Lab

Washington, D.C. Campus

To be considered for this opportunity, please submit a cover letter with your application.

About USC

The University of Southern California (USC) is a leading private research university. The university offers exceptional students a world-class education with highly ranked programs in virtually every field — from cinema to the sciences — as well as unparalleled research, internship, and professional opportunities in a wide array of organizations including nonprofits, Fortune 500 companies and global businesses.

About USC Shoah Foundation

Established in 1994 and a part of the University of Southern California since 2006, the USC Shoah Foundation’s core purpose is to give opportunity to survivors and witnesses to the Shoah—the genocide of the Jews—to tell their own stories in their own words in audio-visual interviews, preserve their testimonies, and make them accessible for research, education, and outreach for the betterment of humankind in perpetuity. It achieves this work through the preservation and dissemination of a massive archive of more than 59,000 testimonies, engaging educational programs that reach multiple audiences, innovative academic and related research programs, and technology efforts that ensure that these histories remain accessible and relevant.

About the Opportunity:

The USC Shoah Foundation Countering Antisemitism Lab (CAL) is seeking a Training Manager to contribute to the work in its Countering Antisemitism Laboratory. This role will design and lead training initiatives relating to antisemitism for an array of diverse audiences. These audiences will include: city, state, and federal government; university students, staff, and faculty; journalists and media producers; online content creators; religious leaders and more.

The CAL Training Manager will work closely with the Lab Director to design, execute, and assess these trainings and their effectiveness at preventing and countering antisemitism. The Training Manager is a supervisory position. This is a two-year, fixed term position, eligible for most USC Employee Benefits.

Roles and Responsibilities:

Training Design & Development

Design training curricula on antisemitism prevention and response tailored to specific audience needs
Adapt evidence-based research findings from CAL, academic literature, and allied organizations into accessible educational materials and training modules
Develop resources including presentation decks, facilitator guides, participant materials, and digital learning tools
Create training content across formats: in-person workshops, webinars, asynchronous e-learning, and train-the-trainer programs
Maintain and update training materials to reflect emerging research, current events, and audience feedback
Supervise contractors and relevant staff to facilitate training design and development

Training Delivery & Facilitation

Lead training sessions for diverse audiences, including government officials (city, state, federal), university communities (students, staff, faculty), journalists and media producers, online content creators, religious leaders, and community organizations
Facilitate challenging conversations about antisemitism with sensitivity to audience contexts and institutional cultures
Adapt delivery style and content emphasis based on real-time audience engagement and learning needs
Collaborate with Foundation staff to coordinate logistics for training events including scheduling, technology setup, venue arrangements, and participant communications
Travel as needed to deliver on-site trainings

Assessment and Evaluation

Work with CAL Research Scientist and CAL Director to design and implement evaluation frameworks to measure training effectiveness, knowledge retention, and behavioral change
Work with CAL Director and CAL Research Scientist to develop pre- and post-training assessment instruments including surveys, knowledge checks, and follow-up measures
Work with CAL Director and CAL Research Scientist to analyze evaluation data to identify trends, measure impact, and inform continuous improvement
Prepare assessment reports for internal review, funders, and stakeholders
Contribute findings to CAL's broader research agenda on intervention effectiveness

Stakeholder Engagement & Partnership

Build and maintain relationships with allied organizations and training recipients
Consult with stakeholders to identify training needs and customize programming
Represent CAL at conferences, convenings, and professional networks
Coordinate with allied researchers and practitioners to share best practices and align approaches

Administrative and Strategic Support

Maintain training records, participant databases, and program documentation
Track and report on training metrics including reach, audience demographics, and satisfaction scores
Contribute to CAL's strategic planning regarding training priorities and capacity building
Support grant writing and reporting related to training initiatives
Assist with other Lab projects and initiatives as assigned by the Director
Work with Shoah Foundation staff to administer contractor and supervisee materials

Preferred Qualifications

PhD or professional experience in relevant field
Experience training government officials, law enforcement, educators, or media
Knowledge of Title VI enforcement and campus antisemitism issues
Familiarity with social media dynamics and online antisemitism
Experience with train-the-trainer models and capacity building
Background in program evaluation or applied research

Minimum Qualifications

Master's degree in Education, Jewish Studies, Holocaust and Genocide Studies, Social Psychology, Public Policy, or related field
Minimum 3 years of experience designing and delivering training or educational programming for adult audiences
Demonstrated expertise in antisemitism (historical and contemporary manifestations, conspiracy theories, intervention approaches)
Strong instructional design skills with knowledge of adult learning theory and evidence-based pedagogical practices
Experience facilitating difficult conversations on sensitive topics with diverse audiences
Excellent presentation and public speaking skills with ability to engage varied learning styles
Proficiency in evaluation design and data analysis for program assessment
Strong project management abilities including organization, time management, and attention to detail
Excellent written and verbal communication skills
Proficiency with presentation software, learning management systems, and virtual training platforms
Ability to travel domestically (approximately 25%)

The annual base salary range for this position is $109,264–$115,000. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.

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Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 3 years Minimum Field of Expertise: Directly related professional and supervisory experience in area of program specialization

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Training Manager, Countering Antisemitism Lab