Director of Nursing

Location: Santa Ana, CA

Employment Type: Full-Time

About ProMedix Health

ProMedix Health is a virtual care platform delivering chronic care management programs to Medicare patients in partnership with primary care physician groups and healthcare systems. We combine clinical staffing, operational infrastructure, and proprietary technology to monitor patients remotely and provide continuous care management outside of traditional office visits. Our programs predict health decline prior to observable symptom or physical change. We are in an active growth phase expanding toward a national footprint.

The Role

We are looking for an experienced Director of Nursing to lead the clinical team at ProMedix Health. This is a hands-on nursing leadership role responsible for the performance, quality, and compliance of our clinical staff as they deliver virtual chronic care management to a Medicare patient population.

The right candidate is an RN with genuine nursing leadership experience - someone who has supervised clinical teams, held staff accountable to documentation and care standards, and operated in environments where CMS compliance and patient outcomes are non-negotiable. You do not need to come from a telehealth background, but you need to be tech-comfortable and genuinely interested in virtual care delivery. Strong experience in SNF, acute care, or outpatient chronic disease management translates well to this environment.

Experience in RPM, CCM, or virtual care delivery is a significant plus but will not disqualify an otherwise strong nursing leader who brings the right clinical foundation.

What You Will Do

Clinical Team Leadership

Lead, supervise, and develop a team of RNs, LVNs, MAs, and Care Coordinators delivering virtual chronic care management to enrolled Medicare patients
Set productivity standards and hold the team accountable - panel capacity, patient engagement rates, documentation completion, and care management time per patient
Recruit and onboard clinical staff as the program scales

Clinical Quality and Compliance

Own clinical documentation standards - ensure all patient encounters clearly document medical necessity and support compliant billing
Conduct regular internal audits of clinical records, identify deficiencies, and drive remediation to closure
Train clinical staff on documentation expectations that produce defensible records and support billed services
Coordinate with revenue cycle and billing partners to ensure documentation consistently supports all submitted claims
Maintain audit-ready records at all times across all programs
Become a platform super-user across our proprietary virtual care portal and EHR system - serving as the clinical team's first resource for workflow questions, documentation standards, and platform issue escalation

Care Team and Physician Coordination

Serve as the primary liaison between clinical staff (RNs, LVNs, MAs, Care Coordinators) and ordering physicians and PCPs - ensuring clear, timely communication on patient status, care plan changes, and clinical escalations
Translate clinical findings from the care team into actionable information for ordering physicians and ensure physician orders and care directives are clearly communicated back to the team
Maintain defined protocols for when and how the care team escalates to ordering physicians and hold staff accountable to those protocols

Patient Monitoring and Alert Management

Oversee the clinical response to RPM device alerts - establish and enforce response time standards
Ensure monitoring workflows are followed consistently and that alert escalation protocols are clearly defined and practiced
Monitor patient engagement across the enrolled population and take action where engagement falls below defined thresholds

SOPs, Credentialing, and Reporting

Maintain and improve clinical SOPs for patient onboarding, monitoring, care plan development, escalation, and disenrollment
Ensure all clinical staff licenses, credentials, and certifications remain current with no lapses
Deliver a weekly clinical performance report to leadership covering key metrics, variances, and recommended actions

What We Are Looking For

Required

Active RN license in California, in good standing
BSN required - MSN preferred
Minimum 5 years of nursing leadership experience including direct supervision of RNs and clinical staff
Clinical background in SNF, acute care, outpatient chronic disease management, or a comparable high-acuity environment
Strong working knowledge of CMS documentation standards and clinical compliance requirements
Demonstrated ability to hold a clinical team accountable to productivity, documentation, and quality standards
Comfort with technology platforms and genuine interest in virtual care delivery

Strong Plus - Not Required

Experience in RPM, CCM, CoCM, TCM, or other chronic care management programs
Prior telehealth or virtual care delivery experience
Familiarity with EHR systems in a care management or value-based care context

This Role Is Not the Right Fit For

Candidates whose primary background is home health or assisted living - the care model, documentation culture, and compliance environment do not align with this role
Candidates seeking remote or hybrid arrangements - this is a fully on-site position
Candidates without direct nursing staff supervision experience

Compensation and Benefits

$120,000 - $160,000 annually, based on experience and qualifications

Performance-based bonus

Medical, dental, and vision insurance

401(k) with company match

Life insurance

This is a 100% on-site role based in Santa Ana, CA. Remote and hybrid arrangements are not available.

Benefits are per Company Plan. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials, and licensure.

Equal Opportunity Employment

ProMedix Health is an Equal Opportunity Employer providing equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, genetic information, marital status, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by applicable law.

California Applicants: Employment is at-will. ProMedix participates in E-Verify. Offers may be contingent on background checks per California ICRAA/FCRA. Reasonable accommodations available upon request. ProMedix maintains a drug-free workplace.

Pay: $130,000.00 - $160,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Professional development assistance
Vision insurance

Ability to Commute:

Santa Ana, CA 92704 (Required)

Work Location: In person

ProMedix Health

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