Grow Healthy
If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.
Job Overview
The Intake Specialist II will coordinate the enrollment process of potential PACE participants. The Intake Specialist II will work with the Enrollment Development Specialists (EDSs) to assist in increasing the PACE program membership by effectively enrolling potential participants and supporting retention efforts. The Intake Specialist II will be responsible for discussing, upselling, and explaining the overall services provided by the PACE Program. The Intake Specialist II will be housed at the AltaMed PACE site they support and will act as the bridge between the Marketing and Operations teams. The Intake Specialist II is responsible for managing participants’ enrollments and will be the central point person will working in conjunction with other PACE cross-functional departments to ensure participants are enrolled on time. This role demands working in a fast-paced team environment, in collaboration with internal and external AltaMed operations teams. The Intake Specialist II will utilize the Customer Relationship Management System (CRM) to track and monitor all leads and will be responsible for daily status reports on marketing efforts and participant enrollment progress. Other responsibilities include assisting with identifying new referral sources, conducting outreach activities, and generating enrollment leads through internal promotion activities. The Intake Specialist II will provide additional support to the Intake Supervisor and Marketing Management team as assigned. The Intake Specialist II must ensure consistent compliance with all state, federal, and company-specific requirements.
Minimum Requirements
Associate’s Degree in Healthcare, Business Administration, or a related nursing field of study, or a minimum of three (3) years of experience in the healthcare industry.
A minimum of two years of experience working with the elderly and their families, preferably in a healthcare or community agency setting, is required.
Marketing/Sales experience preferred.
Bilingual Cantonese/Mandarin/Vietnamese/English or Spanish/English required.
Compensation
$29.57 - $36.97 hourly
Compensation Disclaimer
Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.
Benefits & Career Development
- Medical, Dental and Vision insurance
- 403(b) Retirement savings plans with employer matching contributions
- Flexible Spending Accounts
- Commuter Flexible Spending
- Career Advancement & Development opportunities
- Paid Time Off & Holidays
- Paid CME Days
- Malpractice insurance and tail coverage
- Tuition Reimbursement Program
- Corporate Employee Discounts
- Employee Referral Bonus Program
- Pet Care Insurance
Job Advertisement & Application Compliance Statement
AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
